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Server-Summer
Company | Crystal Mountain |
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Location | Auburn, WA, USA |
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Salary | $16.5 – $16.5 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Junior, Mid Level |
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Requirements
- Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license)
- Must hold a valid Washington Food Worker Card (Health & Food Safety)
- Minimum 2 years professional experience in Food and Beverage
- Basic knowledge of P.O.S. systems.
Responsibilities
- Set up for daily service including dishware, glassware, silverware, linens and other amenities according to daily procedures and Restaurant General Manager’s direction.
- Serve food & alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department.
- Clean equipment and serving utensils, as well as maintaining clean tables and server stations.
- Stock supplies & prepare backups as appropriate.
- Establish pre-function side work to be performed and make sure all equipment is accounted for and in good condition, notifying Restaurant General Manager of any issues.
- Use and understand Points of Sale.
- Know the menu that is to be served and be able to explain the major ingredients, preparation methods for each item to be served, and pairings as appropriate.
- Promote and maintain the highest level of customer service to all guests by anticipating the needs of our guests.
- Serve and bus courses in a timely manner, checking in with your tables often.
- Determine when a guest should not be served additional alcoholic beverages in accordance with Washington State Liquor & Cannabis board.
- Resolve guest complaints within scope of authority; otherwise refer the matter to management. Notify supervisor of all unusual events, circumstances, missing items or alleged thefts.
- Assist in resetting tables during and after service.
- Attend all staff meetings as required by management.
- Protects the organization, the members and the guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies; including but not limited to Washington State Health, Liquor Department regulations, and the Center for Disease Control.
- Develop and maintain an organizational culture, values and reputation with staff, and guests.
- Ensure a positive, harmonious, compliant and cooperative work environment.
- Act as a representative of Crystal Mountain with guests & community members.
- Abide by all Crystal Mountain employment guidelines.
Preferred Qualifications
No preferred qualifications provided.