Sr. Manager – Talent Acquisition Enablement and Experience

Sr. Manager – Talent Acquisition Enablement and Experience

Requirements

• Bachelor’s degree in Business Administration, HR, or a related field; advanced degree or certification (e.g., PMP) preferred.
• 10+ years in talent acquisition, recruiting operations, or TA enablement, with a focus on scaling processes in technology-driven or high-growth environments.
• 5+ years of experience in a people leadership role, including demonstrated experience in managing performance, driving accountability, and supporting career growth within teams.
• Proven experience leading TA enablement, including program management, systems optimization, and process improvement.
• Strong strategic thinking and operational expertise with a data-driven approach to decision-making.
• Proficiency with recruiting technologies and data analytics, including ATS and CRM systems.
• Demonstrated ability to partner effectively with cross-functional teams and senior leaders.
• Excellent communication skills and the ability to influence outcomes at all levels.

Responsibilities

• Develop and optimize end-to-end recruiting processes and systems, ensuring efficiency, scalability, and alignment with Klaviyo’s goals.
• Lead a team focused on program management, recruiting operations, and recruiting technologies, implementing solutions that support fair, data-driven, and effective hiring.
• Oversee initiatives to deliver an engaging, positive candidate experience from application through onboarding, aligning interactions with Klaviyo’s core values.
• Guide the design and deployment of candidate engagement programs that reflect our commitment to creating an equitable and inclusive experience.
• Design and drive high-impact recruiting programs that support company-wide goals, optimizing our ability to attract talent with diverse experiences and perspectives.
• Partner cross-functionally with HR, Marketing, and Operations to align recruiting strategies with broader organizational objectives.
• Utilize analytics to assess the effectiveness of talent acquisition programs, providing actionable insights and recommendations to senior leadership.
• Ensure data integrity and accuracy within TA systems, and develop reports that inform and support continuous improvement.
• Develop and execute a content strategy that highlights Klaviyo’s mission, values, and culture through employee stories, thought leadership, and engaging multimedia content.
• Build and strengthen relationships with external partners, industry organizations, and universities. Coordinate branding events, sponsorships, and other initiatives to increase Klaviyo’s visibility in the talent market.
• Conduct ongoing analysis of market trends, talent mapping, competitors, and employer branding benchmarks. Use insights to inform strategies and maintain Klaviyo’s competitive edge in sourcing and attracting top talent.

Preferred Qualifications

• advanced degree or certification (e.g., PMP) preferred