Manager – SMB Partner Account Management

Manager – SMB Partner Account Management

Requirements

• 4-6 years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building
• Have partnerships and/or sales experience
• Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems
• Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry
• Have a positive outlook and excellent written and verbal communication skills
• Have 4-6 years of SaaS account management, channel and/or sales experience

Responsibilities

• Oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals
• Recruit, train, develop and support new and experienced Partner Managers to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis
• Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success
• Enable your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, and driving co-marketing alongside the ecosystem marketing team
• Become a trusted management advisor that your team can lean on regularly
• Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio
• Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program

Preferred Qualifications

No preferred qualifications provided.