Supervisor – Network Maintenance

Supervisor – Network Maintenance

Requirements

• Communication
• Leadership
• Network Maintenance
• Occupational Safety and Health
• People Leadership
• Safety Awareness
• Troubleshooting
• Associate’s Degree or equivalent experience
• 2-5 years of relevant work experience

Responsibilities

• Selects and provides training and direction to Network Maintenance Technicians on all maintenance activities, proper work methods, quality standards and equipment.
• Supervises the daily schedule and delegates responsibilities.
• Monitors work production and quality, ensuring that all repairs meet required specifications and that all safety and Company procedures are followed.
• Reviews FCC technical requirement and maintains records accordingly. Performs all FCC-related field testing; maintains network at or better than design specifications.
• Enforces performance standards and guidelines for Field Operations. Implements/monitors ongoing work safety programs in compliance with OSHA standards.
• Coordinates and participates in work performance reviews along with providing ongoing open communication with the team.
• Analyzes operations and performances to assure operational efficiencies through productivity, quality control, customer satisfaction and trouble calls on installs.
• Coordinates vehicle preventative and corrective maintenance.
• Resolves customer complaints in a timely and professional manner.
• Orders supplies and equipment and keeps accurate records.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Works within manufacturer’s rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications

No preferred qualifications provided.