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Assistant Client Manager-Commercial Insurance

April 5, 2025April 5, 2025

Assistant Client Manager-Commercial Insurance

CompanyEPIC Insurance Brokers & Consultants
LocationConcord, CA, USA
Salary$60000 – $65000
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Enthusiasm and zest for your learning experience
  • Strong verbal and written communication skills
  • Interpersonal Skills – enjoy working with people
  • Service Oriented
  • Willingness to learn and take direction from others

Responsibilities

  • Certificate Requests
  • Follow up on Notices of Cancellation
  • Auto ID Card Issuance
  • Policy Change Requests
  • Check Mailbox Daily
  • Online Rating for Small Business
  • Follow up for Renewal Policy Issuance
  • Renewal Proposals
  • Binders
  • Invoicing
  • Process Audits
  • Post Documents to EPIC Portal
  • Update Sagitta
  • Obtain Loss Runs
  • Policy Checklists
  • Run M&S Reports
  • Obtain Premium Finance Quotes
  • Run MVRs
  • Paperless Filing
  • Obtain Loss Runs
  • Create Loss Summary Tracking
  • Prepare Acord Applications
  • Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of client accounts in a timely and accurate manner
  • Responsible for timely, accurate invoicing and monthly expirations
  • Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity
  • Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities
  • Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts
  • Maintain up-to-date proposals, insurance summaries, workflow logs, manuals or other required documentation and records
  • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company
  • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance

Preferred Qualifications

  • Two years of Insurance experience strongly preferred
  • College degree preferred
  • Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software


TaggedCustomer SuccessEntry Level/New GradEPIC Insurance Brokers & ConsultantsFinance & Operations & StrategyJuniorSales & Account Management

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