Risk Operations Manager

Risk Operations Manager

Requirements

• Professional certifications such as Certified Risk Manager (CRM), Certified Regulatory Compliance Manager (CRCM), or similar
• Knowledge of regulatory requirements and compliance standards in the e-commerce, finance, or technology organization
• Proficiency in business continuity and risk management tools, reporting software, and Microsoft Office Suite
• Knowledge of risk management frameworks (e.g., ISO 31000, COSO ERM) or relevant certifications (e.g., CRISC, CISA, or similar)
• Familiarity with the financial services or fintech industry
• Experience in a cross-functional or matrixed organizational environment
• Familiarity with project management methodologies and tools
• Experience managing teams

Responsibilities

• Lead Incident Management Process
• Ensure timely identification, documentation, and resolution of incidents
• Coordinate with stakeholders to investigate root cause, ensure development of remediation plans, track remediation efforts, and ensure effective resolution
• Develop comprehensive reporting systems for trends, remediation status, and risk assessments, presenting updates to senior management
• Oversee Enterprise Risk Management
• Partner with cross-functional teams to identify, evaluate, and communicate organizational risks across business units, processes, and projects
• Conduct risk assessments to evaluate the likelihood and impact of identified risks and prioritize them with organizational objectives
• Collaborate with stakeholders to develop actionable remediation plans, provide guidance on mitigation strategies, and monitor progress, escalating delays as needed
• Maintain accurate records (e.g., risk registers) and prepare risk reports, dashboards, and updates for leadership
• Stay informed on industry trends and emerging risks to proactively improve risk management practices
• Ensure Compliance with Group Regulation
• Review and update internal regulatory documents to ensure compliance with laws and regulations
• Collaborate with legal and compliance teams to interpret and implement regulatory requirements, keeping stakeholders informed of changes
• Develop and deliver training programs on regulatory compliance, ensuring materials are current and effective
• Monitor and evaluate training effectiveness, making improvements as necessary
• Coordinate Business Continuity Planning
• Maintain and update a comprehensive business continuity plan
• Coordinate with various departments to ensure that business continuity plans are integrated and effective
• Conduct regular drills and simulations to test the effectiveness of business continuity plans
• Manage Strategic Risk-Related Projects
• Lead cross-functional teams to identify, assess, and prioritize the development of risk-mitigating processes based on evolving business needs
• Facilitate regular communication and collaboration with stakeholders to ensure alignment and transparency throughout process development
• Develop and maintain comprehensive project plans, timelines, and deliverables to drive the successful execution of risk-related projects
• Monitor and adjust project priorities to align with organizational goals, ensuring timely and effective execution of initiatives

Preferred Qualifications

• Master’s degree preferred