Bilingual Operations Supervisor

Bilingual Operations Supervisor

Requirements

• High School Graduate or Equivalent (GED).
• One year supervisory or lead experience required.
• Good written and verbal communication skills.
• Good organization, prioritization, problem-solving and decision-making skills.
• Must be able to multi-task and have good follow through to meet deadlines.
• Must have good leadership and training skills; ability to work with all levels of management and line associates.
• Ability to work flexible hours based on business needs.
• Proficient in MS Office (Excel and Word).
• Knowledge of Warehouse Management Systems

Responsibilities

• Supervise the day-to-day warehouse department activities within assigned area(s) such as shipping, receiving, selection, loading, storage, etc.
• Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues.
• Schedule and assign work to warehouse Associates to complete workload in a timely and efficient manner while maintaining productivity, accuracy, excellent customer service and safe work environment; plan and schedule activities to control costs on labor and supplies.
• Maintain warehouse related reporting on related KPI’s. Ensure the health, safety, cleanliness and security of the work environment.
• Ensure compliance with distribution procedures and governmental regulations (i.e., safety, sanitation, etc.) and promote and reinforce safety and security awareness;
• Oversee and ensure the cleanliness of the work environment;
• Ensure proper maintenance of and report any issues related to equipment; and
• Report and/or address any issues or work-related injuries and participate in any investigations as required.
• Work with warehouse leads to coordinate day-to-day scheduling of associates based on resources, volume, etc.
• Ensure team lead is properly training associates; assist with training team on changes in processes and procedures.
• Coordinate and lead pre-shift meetings and ensure timely communication with associates on various topics (i.e., distribution procedures, safety, human resources programs, etc.).
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• May be responsible to assist with labor agreement administration, as necessary.
• Additional responsibilities may be assigned as needed.

Preferred Qualifications

• Three years warehouse distribution experience preferred.