Hospitality Group Billing Supervisor

Hospitality Group Billing Supervisor

Requirements

• At least 2 years’ work experience in general hospitality accounting functions with specific experience in Hotel billing.
• At least 2 years Supervisory or leadership experience
• Knowledge or Accounts Receivable processes
• Must be proficient in Excel, Word
• High School Diploma or equivalent

Responsibilities

• Provides day to day partnership and support on all components of accounting services related to property generalist.
• Training and support of the Property Generalist.
• Ensures proper internal controls are in place and monitored through monthly self-testing.
• Ensures month end close is performed timely, compliant, and accurate.
• Trains new hires on Loews policies and controls.
• Supports management with new implementations and improvement programs as necessary.
• Upholds all company and industry standards pertaining to PCI compliance, guest/financial/payroll confidentiality and accounting best practices.
• Attend pre-convention meetings.
• Perform on-site billing review with clients when requested.
• Coordinate billing set-up with FSC prior to group arrival.
• Coordinate invoicing for deposits with FSC.
• Monitor collection of past due deposits.
• Runs all group out of block audits.
• Coordinate group commission payments with FSC.
• Post charges for third party vendors as required.
• Scan backup to FSC for charges posted locally.
• Local billing PM set up and payments.
• Verify PM accounts established 45 days prior to group arrival.
• Review contractual information.
• Act as first point of contact to provide missing information for FSC, or answer questions or disputes presented by credit or billing staff at FSC.
• Research check payment questions posted by cash applications group (from check log).
• Manage ‘open folio’ for items F.O. has not processed correctly and continue to train local staff on handling of open folio issues.
• Review any bills locally (only as requested).

Preferred Qualifications

• Hotel Accounting or Front Office experience
• Delphi, Opera and Micros (symphony) system knowledge
• Experience with contracts