Account Admin Associate
| Company | Interstate Waste Services |
|---|---|
| Location | Englewood, NJ, USA |
| Salary | $25 – $25 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- 1+ years of professional business experience (including college internships)
- Strong technical/computer skills, including MS Office products (Excel, Word, Outlook), Tower and Salesforce is a plus
- Excellent verbal and written communication skills
- Strong customer focus; ability to provide superior customer service to internal and external customers
- Ability to work comfortably and professionally in a dynamic and collaborative environment
- Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
- Ability to work a flexible schedule, including overtime, to meet business and workgroup needs
- Fluency in English required
- Strict attention to detail and data accuracy
Responsibilities
- Receive and process incoming requests from sales representatives
- Collaborate with the billing, customer service, and operations teams to manage customer and sales requests
- Process data changes and new customer accounts in a timely manner
- Manage complex situations and respond promptly to service requests to meet customer and sales commitments
- Work quickly and efficiently in a fast-paced environment
- Process sales orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and inquiries
- Able to deal with frequent changes in the work environment throughout company expansion
- Additional duties as assigned
Preferred Qualifications
- Tower and Salesforce is a plus