Group & Events Sales Manager

Group & Events Sales Manager

Requirements

• Previous sales experience working in a venue sourcing / meetings & events team
• Great communication, strong organization skills and comfort working to tight deadlines and under pressure
• Problem solving attitude with ability to deliver quality work when working under pressure or tight deadlines
• A friendly and professional telephone manner
• Confident in negotiating rates with suppliers over the phone and via email
• Great time management, able to prioritize and multitask
• A positive, flexible attitude and a great team player

Responsibilities

• Putting together RPF’s for a global portfolio of customers and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)
• Working closely with the wider sales organization at TravelPerk to increase client awareness of our new MICE offering by joining discovery calls and aiming to increase the volume of opportunities generated, especially with the AM teams
• Coordinating operational process with the cross-collaboration of the wider TravelPerk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements
• Dealing with phone calls and email requests/queries from existing and potential new customers in a timely manner
• Providing all TravelPerk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirements
• Proactively maintaining relationships with TravelPerk customers at all times and uncovering future opportunities
• Problem-solving and anticipating customers needs in order to provide the appropriate customer service throughout the entire process
• Processing responses to clients in a timely manner and within the agreed MICE service level agreements
• Acting in accordance with all Company Quality Standard and Procedures
• Actively getting involved in the process operated by the company and making suggestions on possible improvements
• Being part of the global MICE team and actively help and assist colleagues as needed
• Maximizing on every opportunity generating additional revenue streams for North America and across all other regions to support achieving overall revenue targets and drive profitability

Preferred Qualifications

• Experience working with MICE venue searching tools such as Cvent
• Good knowledge of event venues/hotels and destinations worldwide
• GDS Amadeus certified; Proficient level including experience with manual ticket reissuing