Sr. Business Analyst

Sr. Business Analyst

Requirements

• Requires a Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field.
• Requires six plus years of relevant work experience with demonstrated business analysis expertise.
• Must have background and experience with the Business Analysis toolkit including an understanding of systems development lifecycles, architecture and frameworks, problem solving and root cause analysis methods, use cases, data and process modeling skills, and the ability to document business process models.
• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30×5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Responsibilities

• Serves as the primary business analyst on the largest enterprise projects.
• Works directly with clients at all levels within and outside the organization to identify business solutions and related requirements and to document and store them according to department standards.
• Provides consultation services to all areas of GEHA as needed.
• Serves as a mentor to other business analysts through both formal and informal activities.
• Responsible for coordinating assignments of other business analysts while ensuring a cohesive approach to the project.
• Demonstrates a mastery of their area of expertise and maintains sufficient knowledge of the issues and initiatives of the Business Analysis team in order to provide updates to management as needed.
• Serves as a champion of departmental standards for documentation and ensures that all assigned projects are in compliance with established standards.
• Provides mentorship to other Business Analysts regarding best practices for the business analysis discipline.
• Demonstrates an ability to lead others in a variety of settings.
• Frequently lead other Business Analysts in various efforts and will also lead cross-functional teams when working on projects or serving on committees.
• Coordinates with the Manager, Business Analysis to maintain a broad understanding of department-wide efforts and to ensure that decisions are made within that context.
• Frequently serves in a support or advisory role on multiple project initiatives.
• Maintains knowledge of industry trends and best practices to recommend optimal solutions to GEHA.
• Acts as primary contact with project managers to provide updates and to coordinate efforts in order to maintain timely deliverables.
• Ensures the Project Manager is aware of any change requests and helps minimize scope creep.
• Functions as liaison between business units, technology teams and support teams to ensure technical compatibility and user satisfaction.
• Documents current-state processes.
• Supports and enhances current applications and provides direction to end users on available functionality and capabilities.
• Communicates and collaborates with external and internal customers to analyze business needs.
• Defines technology needs through business cases and other appropriate methods enabling business and technology change.
• Maintains a calm and composed demeanor and brings disparate viewpoints to a place of common understanding through skilled negotiation and diplomacy.
• Maintains a neutral viewpoint when working with customers yet understands when their SME-level knowledge is appropriate to interject into the conversation.
• Other duties as assigned.

Preferred Qualifications

• Additional years of qualifying work experience may be considered in lieu of formal education.