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Capability Learning Strategist Lead – Business Applications

Capability Learning Strategist Lead – Business Applications

CompanyAccenture
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Minimum of 7 years of learning advisory experience (requirement gathering and solutioning)
  • Minimum of 7 years of client relationship management experience
  • Minimum of 5 years of Technology domain learning experience
  • Minimum of 2 years of Microsoft product knowledge, preferably in the Business Applications space (Dynamics 365, Power Platform, ERP, CRM)

Responsibilities

  • Create the approach (e.g., build and buy) for a particular capability across all services and markets ​
  • Lead the BizApps capability team and are accountable for their capability team onboarding, management, engagement, and quality of service delivery​
  • Drive the capability learning strategy for Dynamics 365 applications (ex. Field Service, D365 Marketing, Customer Insights, Retail, Commerce, etc.)
  • Support key business goals using a data-driven approach focused on achieving the desired performance metrics ​
  • Partner closely with the Advisors to ensure the capability strategy and products meet the needs of the Services and Markets / Market Units​
  • Responsible for the annual and quarterly budget and financials, ensuring the learning investment is on target and being used responsibly​
  • Manage the capability’s roadmap and content catalog

Preferred Qualifications

  • Bachelor’s degree
  • Microsoft Certification in Dynamics 365 or Power Platform
  • Minimum of 3 years of specific Microsoft domain experience (varies)
  • Minimum of 7 years of learning strategy experience
  • Minimum of 7 years of innovative learning solutions experience
  • Minimum of 7 years of problem-solving experience
  • Minimum of 7 years of influencing others
  • Minimum of 7 years of financial planning and budgeting experience