Senior Manager of Modernization Field Engineering
| Company | Otis |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years relevant technical elevator experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, strong time management and organizational skills
- Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products
Responsibilities
- Provide technical support to the field and lead and train field associates engaged in modernization projects
- Thoroughly investigate and resolve all critical customer problems with the use of Otis and non-Otis products
- Interface with internal and external customers and identify solutions and provide consultations as needed
- Monitor field tests, first inspections, and data reports
- Consult with superintendents, constructors, adjusters, and service managers regarding problems encountered with product performance
- Proactively offer assistance to the region regarding the malfunctioning of equipment
- Ensure that all field personnel comply with safe work practices in accordance with EH&S standards
Preferred Qualifications
- High school degree required; Bachelor’s degree preferred