DMS Account Manager
| Company | Storable |
|---|---|
| Location | Washington, USA, Kansas, USA, Pennsylvania, USA, Oregon, USA, Iowa, USA, California, USA, Wyoming, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Nevada, USA, South Carolina, USA, Georgia, USA, Arizona, USA, Mississippi, USA, Tennessee, USA, Virginia, USA, Minnesota, USA, Colorado, USA, Utah, USA, Northeastern United States, USA, New York, NY, USA, Maryland, USA, Wisconsin, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Ohio, USA, Louisiana, USA, Michigan, USA, Illinois, USA, Alabama, USA, United States, Idaho, USA |
| Salary | $50000 – $60000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 1–3 years of experience in account management, digital marketing, customer success, or a related field.
- Strong communication and relationship-building skills.
- Comfortable analyzing data and translating insights into meaningful updates for clients.
- Experience with CRM platforms such as Salesforce (or willingness to learn).
- Highly organized, detail-oriented, and able to manage multiple accounts at once.
- A proactive problem-solver who takes ownership and thrives in a fast-paced environment.
- Basic understanding of digital marketing concepts (SEO, local search, campaign metrics) is a plus.
Responsibilities
- Onboard new clients, helping them get started with our digital marketing services and setting clear expectations.
- Serve as the main point of contact for your assigned clients—answering questions, providing insights, and building lasting relationships.
- Regularly analyze performance dashboards and reporting tools to track campaign success and communicate results in a clear, value-driven way.
- Maintain detailed client records, notes, and updates using Salesforce CRM.
- Work cross-functionally with internal teams to align on campaign deliverables and client goals.
- Identify opportunities for campaign improvements and share strategic recommendations.
- Monitor account health and ensure a high level of client satisfaction and retention.
- Educate clients on digital marketing best practices and how our services help them grow.
- Create marketing campaigns using Google Analytics, Tag Manager, and Google Search Console to share with the client.
Preferred Qualifications
- Basic understanding of digital marketing concepts (SEO, local search, campaign metrics) is a plus.