Senior Associate – Strategy & Operations – Commerce Platform Logistics
| Company | DoorDash |
|---|---|
| Location | Boston, MA, USA, Seattle, WA, USA, Washington, DC, USA, San Francisco, CA, USA, Austin, TX, USA, Los Angeles, CA, USA, Miami, FL, USA, Chicago, IL, USA, New York, NY, USA, Phoenix, AZ, USA, Denver, CO, USA, Sunnyvale, CA, USA, Atlanta, GA, USA |
| Salary | $78200 – $115000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- You have strong analytical skills and can use data to identify trends, uncover root causes, and drive informed decision-making.
- You are a strong problem solver and can break down complex problems into actionable steps.
- You thrive in a cross-functional environment and are comfortable working with Product, Engineering, Analytics, and Operations teams.
- You are highly detail-oriented and have a strong ability to organize, track, and analyze performance data.
- You have a bias for action and can operate effectively in fast-paced, ambiguous environments.
- You are comfortable working with data—SQL experience is a plus but not required.
- Have 3-4 years of relevant experience in high-growth environments required.
- Bachelor’s degree required.
Responsibilities
- Track and analyze quality metrics across different lines of business and strategic merchants.
- Support the development of internal reporting tools to measure and monitor quality improvement efforts.
- Conduct deep-dives into refund data to identify key drivers of quality-related costs.
- Partner with Analytics and Product teams to scope and assess initiatives that can improve quality.
- Assist in structuring and executing operational tests to identify solutions for reducing defects like lateness or missing items.
- Engage with cross-functional teams to support initiatives that enhance merchant and customer experience.
Preferred Qualifications
- SQL experience is a plus but not required.