Sr Director – Clinical Chief of Staff

Sr Director – Clinical Chief of Staff

Requirements

• Prior experience in Strategy, Consulting with Project Management or a similar role supporting enterprise-level initiatives within healthcare or financial operations leadership.
• Bachelor’s Degree required, MBA or graduate degree preferred
• At least 7 years of experience in a strategic or operational leadership role
• A minimum of 2 years of project management experience
• Advanced proficiency in MS Word, Excel, PowerPoint required
• Must be comfortable researching and presenting internal and external data to help senior leaders make decisions
• Demonstrated track record of top performance and desire to help improve our overall healthcare system.

Responsibilities

• Support the Chief Nursing Officer in crafting and executing on strategic initiatives.
• Organize core operating efforts and drive collaboration within the Chief of Nursing organization and cross functional teams.
• Support internal/external communication by helping to craft and deliver key messages.
• Highlight management process gaps or improvement opportunities, then implement solutions.
• Lead critical projects working across multiple service lanes; gather insights, monitor metrics, track progress of initiatives, and prepare presentations for senior leadership.
• Collaborate across teams to perform analyses and synthesize results.
• Support in the development and improvement of a top performing operations leadership team.
• Work across operational, clinical and innovation teams to advance best-in-class capabilities in the market.
• Regularly apprise the CNO of project status and variations from schedule or scope.
• Manages and drives strategic and Clinical initiatives in collaboration with other teams.
• Able to structure ambiguous problems into clear workstreams and drive execution.
• Develops and communicates project scope, timeline, plan, resource requirements, and assumptions.
• Creates, implements, and drives adoption of processes and solutions to further clinical and business outcomes.
• Communicates project status updates and needs to senior leadership; prepares, reports, and manages against targets/goals including scope, schedule, metrics, and revenue.
• Scope, plan and execute multiple, often quick-turnaround projects with minimal assistance.

Preferred Qualifications

• Prior experience in healthcare services and/or working with payors, physician networks, value-based care models, and/or integrated care models preferred
• Highly organized, structured working style with strong project management skills
• Discretion and confidentiality with sensitive information
• Interest and curiosity in broad array of topics and issues
• Confidence to work effectively with senior teammates
• Strong analytical and presentation skills
• Self-starter who can work effectively with limited oversight while pushing for access and input when needed
• Resourcefulness—the ability to find and implement effective solutions despite time or resource constraints
• Attention to detail (follow up and follow through are a MUST in this role)
• GSD and following through on initiatives & projects to successful completion
• Poise, tact and diplomacy under pressure
• Influences others to achieve objectives
• Flexibility & openness to frequent schedule/calendar changes and emerging priorities
• “Can-do” & results-focused mentality—willing to do what it takes to get the job done