Manager – Learning and Development

Manager – Learning and Development

Requirements

• Minimum 2 years experience in instructional design and developing learning content
• Minimum 2 years experience working cross-functionally with tech and non-tech teams
• Experience in program management
• Bachelor’s Degree or 4 years of relevant work experience
• Experience defining program requirements and using data and metrics for improvements
• Experience with Learning Management System (LMS) content management

Responsibilities

• Design, development, and maintenance of our program learning models and interface
• Track and report published assets, metrics, work in progress and new requests
• Support consume-ability and continuous improvement of learning programs through delivery and publication of learning assets (ILT content, digital content, videos, assessments, etc.)
• Continually evaluate solutions for quality and currency
• Pursue a deep understanding of program and learner roles to ensure that learning solutions meet the needs of stakeholders and end users
• Maintain knowledge of new learning approaches, technology, and tools
• Contribute to the development and implementation of templates, learning models and overall best practices

Preferred Qualifications

• Industry certifications in Instructional Design, Project Management
• Minimum 2 years in project or program management
• Strong knowledge of learning principles and methodologies
• Ability to communicate complex concepts using simple language and visuals
• Successful record of creating effective learning experiences (websites, just-in-time solutions, infographics, videos)
• Ability to prioritize in a complex, fast-paced work environment
• Problem-solving skills with the ability to handle ambiguity
• Experience working with xAPI
• Strong design skills
• Ability to work cross-functionally with multiple teams and stakeholders
• Strong written and verbal communication skills
• LMS implementation and administration skills (a plus)