Senior IT Systems Engineer

Experience with many different Amazon Web Service technologies such as AWS Systems Manager, GuardDuty, Workspaces, and AWS networking concepts like VPCs, Security groups, and Transit Gateways is required
Experience managing Atlassian servers such as Jira or Confluence is required
Experience in managing Okta, Active Directory, Google Workspace, Slack, Zoom is required
Experience with network technology and protocols is required
Strong Experience with Windows server OS, Linux experience a plus
Automation using scripting languages like Python or PowerShell

Execute systems engineering activities on complex systems that solve complex problems, improve efficiency, or create an amazing experience for our employees
Manage operational initiatives for Glassdoor’s network architecture and infrastructure
Manage and Optimize Glassdoor’s collaboration and communication platforms, including Google Workspace, Slack, Zoom, and other SaaS platforms
Build and manage cloud-based application and corporate IT service infrastructure
Partner with Security Engineering to implement cloud security solutions (CASB)
Build / implement and administer tools and automation to improve efficiency and reduce operational bottlenecks
Work closely with the Information Security team to secure our environment and protect our brand
Design comprehensive monitoring strategy for corporate infrastructure
Support day-to-day operations for production services and participate in on-call rotations for security incident and outage response
Act as a point of escalation for our support team and play a role in their technical development
Assure the availability and uptime of corporate infrastructure systems
Evaluate, define, implement, and manage emerging technologies that align to Glassdoor’s technology strategy