Operations Manager Nursing-ED

Operations Manager Nursing-ED

Requirements

• Bachelors degree in Nursing
• Minimum of 3 years-Clinical (Required)
• Minimum of 3 years-Managerial/Supervisory (Required)
• Licensed Registered Nurse (Pennsylvania) – RN_State of Pennsylvania

Responsibilities

• Manages nursing personnel and daily operational related activities
• Leads Nursing team for assigned units or departments with responsibility for all operational functions of the team
• Works in partnership with the Medical Director and Physician Liaison of the department to provide administrative and medical staff support to the operations of the unit
• Responsible for developing and initiating improvements in the organization and delivery of high quality, cost effective patient care
• Responsible for nursing clinical practice, budgetary personnel activities, and regulatory activities associated with the unit or department
• Employs transformational leadership concepts in the development, implementation, and evaluation of shared governance councils and maintenance of magnet culture
• Facilitates, incorporates, and promotes evidence-based practice into care
• Facilitates continuing education and research opportunities for employees, self and community to support growth
• Utilizes team building concepts to effectively empower team member by serving as a mentor, teacher and coach
• Ensures the patient safety improvement and management program will be given high priority and will support the program
• Enhances skills of team members such as decision-making, problem solving, conflict resolution, human resource management and communication
• Facilitates development, maintenance and success of unit teams
• Provides feedback to the team regarding performance and job-related issues
• Ensures adequate staffing and competent care delivery
• Develops, implements, and revises nursing retention strategies on an on-going basis
• Develops positive and proactive employee relations
• Incorporates structural empowerment through shared governance, fostering professional development and involvement in the workplace and community
• Integrates the Professional Practice model with the mission, vision, philosophy and values of the organization
• Encourage new knowledge, innovations and improvements using evidence-based practice and research
• Focuses on empirical outcomes related to clinical practice
• Demonstrates accountability for continuously improving the work unit, department, division and system by developing performance expectations and goals that focus on service, quality and cost
• Communicates a clear description of performance expectations and goals to employees, encouraging and supporting their participation and accountability
• Establishes and adjusts worked hour statistic for assigned units based on national benchmarks
• Develops, implements, and achieves budgets which attain unit, division, and system goals
• Reviews reports to monitor revenue and expense impacting activities
• Develops and implements operational contingency plans proactively and when indicators change
• Develops and promotes service standards that foster a customer sensitive environment, using a proactive approach
• Measures performance against standards and seeks team commitment to exceed standards
• Facilitates staff’s management of patients and customer related issues in a timely manner
• Assists in dealing with risk management issues to mitigate risk and exposure
• Assists in development and implementation of department Performance Improvement plan
• Ensures all incidents, serious events, and sentinel events are reported to Performance Improvement and addressed in a timely manner
• Proactively reviews the units and systems risk exposure to develop educational activities for employees and associates that will reduce liability
• Coordinates and communicates safety standards and processes and holds staff accountable
• Assists and maintains regulatory compliance incorporating the Tracer Methodology
• Works closely with other departments and services and administration to maximize quality patient outcomes
• Collaborates with Administration and Medical Director on a regular basis
• Facilitates issue resolution and enhancement of work environment through collaboration with other departments
• Facilitates the collaboration between members of the interdisciplinary teams via IDT or Boost and Continuum of Care Rounds

Preferred Qualifications

No preferred qualifications provided.