Provider Engagement Specialist III

Provider Engagement Specialist III

Requirements

• Dynamic personality and a knack for developing good interpersonal relationships
• Comfort with scientific terminology and ability to seamlessly move through various medical environments, such as hospitals, doctors’ offices and pharmacies.
• Familiarity with several types of providers (e.g., Physicians, Physician Assistants, Nurse Practitioners); pediatrics preferred, but not required
• 6+ years of related experience in sales, direct marketing, or customer service in a medical or healthcare field
• Proficient in Microsoft Excel, Word, and PowerPoint required; proficiency with Customer Relationship Management (CRM) software preferred
• Access to reliable transportation

Responsibilities

• Manage provider relationships and drive engagement within your assigned territory or specific market and/or focus on a specialized population.
• Execute strategic initiatives, including supporting providers, coordinating events, and addressing day-to-day operational needs and decisions.
• Act as the primary point of contact for providers and community organizations in your territory.
• Provide input on central engagement strategies from on-the-ground experience.
• Independently handle day-to-day challenges and decision-making and work with the Director on broader, systematic challenges.
• Work closely with providers, care teams, and local community organizations to drive brand recognition.
• Identify additional engagement opportunities by independently pulling data from Tableau to share with PCPs.
• Mentor and support new and associate-level team members.
• Meet and exceed established monthly engagement targets.
• Travel within territory as well as within market for team member support and relationship builds. Travel expected 75% of the time.
• Independently develop and maintain relationships with health plans.

Preferred Qualifications

• Bilingual in Spanish highly preferred for this role but not required