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Site Manager

Site Manager

CompanyDoorDash
LocationSurrey, BC, Canada
Salary$68000 – $85000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • 3+ years’ experience in Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field
  • 1+ years of experience managing a team
  • College degree or relevant professional work experience
  • Experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables
  • Flexibility in schedule, including late night and weekend availability

Responsibilities

  • Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+)
  • Own the day-to-day operations of one of the DashMart warehouses
  • Lead the team in providing customers with the best possible experience on each order
  • Maintain key quality metrics including order accuracy and fulfillment speed
  • Use data to identify pain-points or areas of inefficiency and design process improvement projects

Preferred Qualifications

  • Proven leader with experience managing high-performance teams of 10+ employees
  • Ability to support a 24/7 business across multiple shifts
  • Innovative problem-solving skills
  • Comfort with rapid change and ambiguity
  • Data-driven decision-making