Escrow Branch Manager – Pgp

Escrow Branch Manager – Pgp

Requirements

• High School Diploma or equivalent required. College degree preferred.
• Notary Public required.
• Escrow Officer license required.
• Minimum of 3-5 years Escrow Operations Experience
• Supervisory Minimum of 2 years at a supervisory level or above.
• Specialize in RESPA with understanding of company’s underwriting guidelines
• Understanding of title and settlement rules and regulations
• Effective communication, presentation, and organization skills
• Capacity to work in a multi-location team environment
• Ability to prioritize conflicting demands & meet department needs with available resources
• Efficient in Microsoft Windows, Outlook, Excel, One Note and Softpro is a plus
• Loyal: Shows firm and constant support to a cause
• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of objectives
• Resolve complex problems and execute complex transactions as needed.

Responsibilities

• Ensure daily branch operations are conducted in accordance with operations standards
• Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing
• Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting, and mortgage
• Ensure quality customer service. Monitor and respond to Pulte Group’s customer service management system (CQE)
• Review and respond to monthly quality and accounting audits
• Ensure proper handling of all funds and closings
• Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue
• Market value of PGP to Pulte Group and Pulte Mortgage, customers, realtors, and other lenders
• Perform as a team member in allocating and coordinating the workflow
• Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
• Keep abreast of area competitors’ products, services, and costs
• Maintain and foster branch participation in division/community events and promote Pulte values and culture
• Ensure that all security procedures are followed, branch is operationally sound, and satisfactory audits are achieved
• Identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures
• Other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.